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Frequently Asked Questions
Why do participants appreciate the Card?
Where is the Card accepted?
How do we verify that the Card is used ONLY for qualified expenses?
What happens if the Card is used to pay for services that are not IRS qualified?
Can participants file claims when the Card
is not used?
What if the Card is lost, stolen or was not received by a participant?
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The IRS requires that we, as your plan service provider, verify all Card swipes.
Most swipes are automatically verified:
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Card swipes for co-pays or multiple co-pays at qualified locations such as the doctor's office. |
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Card swipes at IIAS retailers. (Inventory Information Approval System).This is because IIAS retailers allow only qualified plan expenses to be paid with the take care Card. Therefore, when the cardholder's shopping basket contains both qualified health care items and other merchandise, the transactions will be automatically split and the cardholder will be asked for another form of payment to complete the purchase. Click here for the most up-to-date list of merchants with the IRS-approved inventory system. |
When a Card swipe is automatically verified,
we will not request a receipt be provided to us. (The IRS requires the participant
to retain all itemized merchant receipts as well as the take care Card receipts.)
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